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🚫No Claims After Repotting: If a plant is transferred to another pot and gets damaged, no claims will be accepted. Re-potting is at your own risk.

📸Unboxing Video Required: To claim a refund or replacement for any product, you must share an uncut unboxing video upon receiving the item.

⏳Raise Claim Within 24 Hours: To be eligible for any refund/replacement, raise a claim within 24 hours of delivery.(For plants only, for other categories the claim window is 5 days)